Give registered customers control without adding administrative work
A changed licence plate. New payment details. A cancellation or a missing receipt. Small requests can quickly create recurring work when every change has to be handled manually.
Parking account self-service shifts these everyday tasks into a digital journey. Through a connected portal, registered customers can maintain relevant information and access documents independently, while parking data remains linked to the platform.
One account for the recurring parking relationship
Registration creates the basis for ongoing self-service. Account information can connect the customer with relevant parking details, access credentials and commercial processes. This supports a consistent experience across registration, parking and account administration.
Keep account data current easily all the time
Customers can manage information such as licence plates used for LPR-based access and, depending on the setup, payment details or other account data. Allowing changes to be made directly helps reduce manual service requests and keeps information available for connected parking processes.
Changes and documents, available digitally
Self-service can also cover cancellations and access to invoices or receipts. Instead of requesting documents or changes through separate service channels, customers can handle standard tasks within the same digital environment. The result is greater transparency for customers and less repetitive administration for the parking business.
Enable the services that fit your model
The functions required depend on the customer groups, contracts and services offered. Together, we can define which account tasks should be enabled through the platform for your project.
Talk to our parking experts or write a message
Thomas Wallraven
Sales Director
+49 2166 266-797
wallraven.thomas@scheidt-bachmann.de
Scheidt & Bachmann Parking Solutions GmbH
Breite Str. 132
41238 Mönchengladbach