FAQ

entervo infinite is a new cloud-based solution designed to manage and operate parking facilities. By replacing traditional on-premises server infrastructures with a modern cloud architecture, the system enables operators to centrally control their parking operations via a web interface – regardless of location.

This allows parking garages, parking lots, and mobility hubs to be operated, analysed, and expanded more efficiently.
 

Cloud-based parking systems offer significant advantages compared to traditional on-premises installations:

• Centralized management of multiple locations with flexible scalability
• Full Transparency of operational data
• Automatic updates without the need for on-site technical intervention oroperational disruption, ensuring continuous access to the latest features
• Fulfilment of state of the art security measures
• Maximum system availability through cloud redundancy and the highest security standards
• Remote support and monitoring capabilities.

Many operators also adopt cloud solutions to introduce new services such as digital payments or ticketless parking more quickly.

Yes. entervo infinite enables the centralized management of multiple locations through a single dashboard.

Operators can:

• Monitor and manage multiple parking facilities simultaneously
• Define individual tariffs for each location
• Compare real-time data across all sites
• Update settings centrally

For operators managing several locations, this represents a significant operational advantage and efficiency gain.

entervo infinite is built on a secure cloud infrastructure that includes:

• Advanced security standards and data encryption
• Regular security audits by specialized 3^rd party companies
• A comprehensive Information Security Management System (ISMS) in accordance with DIN EN ISO 27001:2017, extended to include privacy management based on DIN EN ISO 27701:2021
• Server locations within the European Union
• Automated backups
• Role-based access control and multi-factor authentication
• GDPR-compliant data processing
• Accreditation in accordance with ISAE3000/ GoBD

These measures ensure that both operational and customer data are protected in accordance with modern security standards.

The platform runs on redundant, distributed AWS services across multiple availability zones, which ensures that individual infrastructure failures do not interrupt overall system operation. Critical backend functions automatically fail over, and data processing continues as soon as connectivity is restored.

Operators should maintain a backup internet connection from the field devices to the cloud services.

The system provides a comprehensive set of tools to support daily operations, including:

• Live monitoring of facilities, devices, and parking transactions
• Centralized management of tariffs and user access
• Extensive reporting and operational data analysis capabilities
• Intuitive exception management

Yes. The solution is fully scalable and can easily adapt to evolving operational requirements. New features, locations, or services can be added at any time, for example:

• Additional parking facilities / lanes or higher transaction volume
• New payment methods
• Digital reservation and booking systems
• Integration with mobility service providers

Yes. entervo infinite is based on license plate recognition technology, enabling ticketless entry and exit. QR codes can be used as a fallback option when needed.

This results in faster vehicle flow, reduced maintenance requirements compared to ticket-based systems, lower operational costs, and a significantly improved user experience.

Cloud-based parking systems can significantly improve the economic performance of parking operations starting with lower CapEx, reduced maintenance / operational costs and improved space utilization.

entervo infinite supports cashless, web payment & invoicing options next to processing of validations.

With its plug-and-play design and cloud-based setup, entervo infinite enables fast and straightforward implementation.

New locations or features can be rolled out quickly and centrally, making parking management a truly digital and effortless process.

entervo infinite operates on internet-enabled Scheidt & Bachmann hardware, while the software interface can be accessed via any internet-enabled device.

Installation is simple and requires only a standard 230 V power supply and an Ethernet connection with at least 10 Mbit/s upload and download speed.