Whilst market acceptance is growing, charging up an electric car currently imposes a unique set of challenges onto drivers. Most charging stations in Europe use closed-loop payment systems. This creates barriers and friction and impacts accessibility.
Standardised, easy-to-use payment methods across Europe are crucial to driving the e-mobility revolution. We need to make charging as easy as filling up a car.
Competition in the ev world is fierce. Traditional fuel retailers venturing into ev will in the future not only be competing with similar businesses, but cafés, bistros, shopping centres, supermarkets and independent charge point operators.
Consumer behaviour, mindsets and expectations are continuously evolving. To capitalise on these developments, retailers need to shift their perspective to the consumer.
What they are looking for → a point of difference that improves their charging experience.
Wherever you are on your ev journey, you will find the right solution in our SIQMA product portfolio – from our easy add-on lean payment terminal to our full ecosystem for a modern mobility hub.
Our SIQMA portfolio enables the seamless integration of the charging process into the overall shopping experience. E-charging points can be connected to our POS systems, indoor and outdoor payment and self-checkout solutions.
This enables a seamless transaction and offers retailers numerous opportunities of cross-selling and reclaiming the customer dialogue.
Since the charging process is linked to the SIQMA payment system, it can be started, stopped and controlled from one central source. With the SIQMA Connect open standard interface third-party systems can be connected easily. The result: An optimised 360° solution that provides a basis for innovation and opens the door to a world of opportunities.
“As a technology provider, who has been at the heart of pioneering work many times, we believe in the power of shared expertise and developing strategic partnerships to drive modern, sustainable mobility solutions. The key words are multi service, multi energy and multi mobility.”
“When it comes to a convenient ev charging experience, there is a lot of room for improvement. Coming up with smart and efficient solutions plays an essential part of my role in developing our ev portfolio. It’s a continuous process of observing and experiencing the status quo, looking at trends, speaking with partners and customers and feeding it all back to the team.”
“In the fierce and competitive world of ev, a network operator’s biggest challenge is to improve the charging experience or ‘quality of stay’ and create added value for drivers. Smart and efficient solutions that are built around consumers’ behaviours and expectations and integrated into the overall process can provide a real point of difference.”
Our SIQMA brand was created with the celebration of teamwork at heart. SIQMA is an open digital ecosystem that enables endless opportunities to seamlessly integrate new solutions and technology whilst offering customers one unified interface.
We are a digital ecosystem enabler. Our system allows retailers to bring the best in the game together to build a team of experts. Every partner brings in their distinct skill and expertise. This facilitates growth results greater than the sum of its parts and lets you focus on your core business.
We don’t develop our products in a quiet little room all by ourselves, but in collaboration, listening to as many voices as possible – most of all the people that deal with them every day. All these anecdotes and snippets of conversation help us along the way to designing customer-centric solutions that bring value to our clients, innovate their business and improve the experience of the end consumer – the person charging their car.
We have asked our partners and clients what was important to them. Here’s what they said:
1 Representative online survey of car owners conducted by infas quo on behalf of IDZ in Germany, France, Greece, the Netherlands, Poland, Sweden and Slovenia between September and November 2021. https://www.initiative-deutsche-zahlungssysteme.de/presse/pressemitteilungen/2021/30112021/
2 Representative online survey of car owners conducted by infas quo on behalf of IDZ in Germany, France, Greece, the Netherlands, Poland, Sweden and Slovenia between September and November 2021. https://www.initiative-deutsche-zahlungssysteme.de/presse/pressemitteilungen/2021/30112021/
3 Representative online survey of car owners conducted by infas quo on behalf of IDZ in Germany, France, Greece, the Netherlands, Poland, Sweden and Slovenia between September and November 2021. https://www.initiative-deutsche-zahlungssysteme.de/presse/pressemitteilungen/2021/30112021/
4 Accenture, 2021, Life Reimagined - https://www.accenture.com/gb-en/insights/strategy/reimagined-consumer-expectations
5 Accenture, 2021, Life Reimagined - https://www.accenture.com/gb-en/insights/strategy/reimagined-consumer-expectations
6 Salesforce - https://www.salesforce.com/ap/resources/research-reports/state-of-the-connected-customer
7 Accenture, 2023, Life Trends - https://www.accenture.com/content/dam/accenture/final/capabilities/song/marketing-transformation/document/Accenture-Life-Trends-2023-Full-Report.pdf
8 LSV – Ladesäulenverordnung, a directive by the German Government with the aim of standardising the ev charging process. More information: https://www.bundesnetzagentur.de/SharedDocs/ExterneLinks/DE/Sachgebiete/Energie/Gesetze_und_Verordnungen/LSV/LSV_komplett.html
9 AFIR – Alternative Fuels Infrastructure Regulation, a draft proposal by the European Commission with the aim of accelerating and harmonising the implementation of ev charging infrastructure within the EU. More information: https://ec.europa.eu/commission/presscorner/detail/en/ip_23_1867