Digital freedom in everyday operations

I am responsible for several free-flow car parks and am happy to share my experience with entervo infinite as a free-flow system - a modern, cloud-based solution that has made my day-to-day work noticeably easier.

Full transparency – anytime, anywhere

As a Regional Manager and Authorized Officer, I particularly value the fact that I can access a complete overview of each site at any time via my mobile devices, regardless of location. The dashboard provides a clear snapshot of occupancy, revenue and the operational system status - well structured, intuitive and without detours. It can be tailored to my needs, which allowed me, for example, to easily add the discounting module.

Added value for clients and team

Our client benefits as well: a customised dashboard view has been set up for them, enabling them to track revenue development at any time. At the same time, our employees have exactly the functions they need for their operational tasks - clearly displayed, role-specific and easy to use.

Optimised customer communication on site

Within the car park itself, the fast transmission of licence plates to the large displays ensures optimal customer communication. We deliberately chose a free-flow system - and the feedback confirms this decision: no complaints, no negative responses.
The pay station as a point of contact is clearly structured, tidy and self-explanatory. The well-designed customer guidance saves both time and costs. The language selection is particularly appreciated, as it makes it much easier for our international hotel guests to use the hotel tariff.

Efficient back-office processes

entervo infinite also impresses internally. When a customer contacts the call centre because they forgot to request a receipt and did not retrieve the digital receipt either, the intuitive operation and clearly structured interface allow for quick and efficient re-issuance - a major advantage for us.
The enforcement module for non-payers is logically designed, user-friendly and provides effective support for our processes.

My conclusion

entervo infinite is a modern, flexible and exceptionally user-friendly system that sets new standards in efficiency and customer orientation. A clear recommendation - and additional locations are already being planned.