GER: BONNsmart:

Introduction

Stadtwerke Bonn (SWB) is a utility, waste disposal and local transport company. They operate the entire public transport system within the city of Bonn and its direct surroundings, as well as the tramway connections to the city of Cologne and to Cologne/Bonn Airport. The closely meshed network of stops in the Bonn city area comprises about 800 stops, which are served by 220 buses and 99 trams.

BONNsmart gives passengers in Bonn the opportunity to use public transport (PT) in the entire route network of Stadtwerke Bonn Bus und Bahn (SWB) with a contactless credit or debit card without having to buy a ticket in advance. Passengers can thus arrive at their destination completely relaxed and always at the best fare, without having to deal with the different ticket options in advance. Registration is also not necessary. The card is held in front of a reader when boarding and exiting the train and is charged with the valid fare after the journey. This new, digital distribution system is an additional offer that extends SWB‘s existing ticketing options and stands for clarity, transparency and time savings.
This application is made possible by a new fare management technology, „ID-based ticketing“ (IDBT), in combination with global credit card industry guidelines defined by Visa under the name „Mass Transit Transactions“ (MTT) and Mastercard under the name „Contactless Transit Aggregated Transactions“ (CTAT). 
BONNsmart is a state-funded joint project of Stadtwerke Bonn Bus und Bahn, the Competence Center Digitalization NRW, Postbank, Visa and Scheidt & Bachmann. It is the first public transport ticketing system in Germany based on contactless credit and debit cards. The pilot project was put into operation on September 3, 2020 and will be rolled out successively. 

Solution

Stadtwerke Bonn operates with modern FareGo validators from Scheidt & Bachmann for ticket sales on the entire route network.

FareGo Open Payment enable anyone carrying a contactless credit card to access the transit system: The passenger simply starts a journey by tapping the contactless credit card, smartphone or smartwatch at a FareGo gate or validator installed in a bus, train or at a station. Registration is not necessary.

The tap is sent to the FareGo Suite back office which recognizes a new card has entered the system and creates an account to store the card’s identification data. Our PCI certified system environment provides maximum security. A card verification request is sent to the Payment Service Provider to accept for example the first tap. If the result is negative the card is automatically placed on the deny list. For each tap – starting with the first trip, when the passenger boards the FareGo Open Payment system – FareGo Suite performs a journey construction and calculates the tariff applicable to the journey.

At the end of the business day the FareGo Suite back office aggregates all journeys of the business day into one payment request for each account. The resulting payment requests are sent to the Payment Service Provider or Acquirer, who processes all payment requests by forwarding them to the issuing banks of the cardholders.

To check if the passenger is valid for travel, the ticket inspector simply taps the contactless credit card or smartphone with the handy inspection terminal which sends the inspection request to the FareGo Suite back office. FareGo Suite retrieves the travel history of this card and sends the last three taps back to the inspector’s terminal who now can verify if the passenger tapped in correctly.

FareGo Open Payment supports check-in only systems as well as check-in/check-out systems. For check-out the passenger taps again when ending the journey. Generally we recommend introducing FareGo Open Payment with simple tariffs used by visitors or occasional passengers. Additional tariffs can be added as the system evolves.

More about insights about the special features of BONNsmart here:

Insights BONNsmart