Scheidt & Bachmann is awarded the contract to supply new fare collection system for Rhein-Neckar-Verkehr GmbH
Improvement of customer service
The new ticket vending machines, ordered by a Europe-wide award procedure, will replace existing older generation vending machines in Heidelberg and Mannheim. The new devices are barrier-free and enable passengers to pay in cash, by debit or credit card, including contactless Nearfield Communication (NFC). The highest security requirements are taken into account. An emergency call button is provided as standard and can optionally be equipped with a second display for dynamic passenger information (DFI). In addition, personalised ticket and travel information will be available on the touch display in conjunction with the mobile phone ticket app. For long term, a decision will be made to purchase 80 additional ticket vending machines to replace previous generations and expand the range of services offered.