New Twenty Euro Banknote
The equipment used by our customers to accept the new banknote requires different notation formatting. Our equipment will accept the new note if this update is installed.
As an affected customer, you will receive a customised offer within the next weeks, which will prepare you and your field devices for the introduction of the €20 note.
Depending on system configuration, the update can be done as a software release via the Scheidt & Bachmann back office system. If this is not possible, we offer an alternative option of having the software download installed onto your ticket vending machine manually by one of our technicians.
Our After Sales Service will be pleased to assist customers affected by this on telephone number +49 2166 266-343. Or write a mail to email@example.com.