Our modular service concept
In order to provide each of our clients a personalised service concept, our FareGo Life portfolio is completely modular and scalable. If your requirements and needs should ever change over time, we adapt your service package to provide you with the best possible service in the long-term.
Our Core Services are the basis for the successful implementation and roll-out of FareGo Life in your environment. This includes our service desk and service management.
Our comprehensive Hardware Services ensure high availability on your ticket vending machines, from fault prevention and rectification through to proactive Life Cycle Management. Our sustainable Spare Parts Management, innovative technology and security upgrades complete our service offer and always keep your system up-to-date.
Our intelligent Managed Services ensure the secure and seamless execution of all IT processes. From Software Services through to hosted Managed Services.
Customised system and device training allow your employees to easily use the Scheidt & Bachmann fare management system. A large choice of courses for different target groups ensures that your employees obtain exactly what they need for their daily work. Fully tailored courses are also part of our training portfolio and are designed and developed in close consultation with customers.